Ticket settings
Customer portal settings
Configure support departments, support teams, customers, incoming email, forms, automation and the customer portal here. Changes apply to the current workspace.
What to do on this page
Set the unique portal subdomain and branding. Upload a logo and favicon and select an available theme. Open the portal address to review it as a customer.
Before you leave
- Save any changes and wait for the success message. Correct errors shown in a notification before trying again.
- If an option is missing, check the selected workspace, your permissions and its package with the workspace administrator.
- Close this guide tab to return to the page you were working on.