Customer portal
Follow your ticket
Use your organization’s portal to create tickets, follow replies and read available help guides. Customer access is separate from the staff application.
What to do on this page
Read agent replies and add a response or permitted attachment. Mark the issue closed when resolved using the available control.
Before you leave
- Save any changes and wait for the success message. Correct errors shown in a notification before trying again.
- If an option is missing, check the selected workspace, your permissions and its package with the workspace administrator.
- Close this guide tab to return to the page you were working on.