Support tickets
Linked project tasks
Tickets collect customer requests, replies and attachments. Departments and support teams are separate from project teams. Access depends on your support permissions.
What to do on this page
Review project tasks linked to the ticket. Link or create work only in projects you can access. Keep the customer conversation in the ticket and implementation details in the task.
Before you leave
- Save any changes and wait for the success message. Correct errors shown in a notification before trying again.
- If an option is missing, check the selected workspace, your permissions and its package with the workspace administrator.
- Close this guide tab to return to the page you were working on.