Knowledge base
Knowledge base books
Create books, independent articles and navigation links. Set public or authenticated access deliberately and copy the customer-facing URL from the book page.
What to do on this page
Create a book, choose its visibility and design template, then add articles and navigation. Book slugs must be unique within the customer portal.
Before you leave
- Save any changes and wait for the success message. Correct errors shown in a notification before trying again.
- If an option is missing, check the selected workspace, your permissions and its package with the workspace administrator.
- Close this guide tab to return to the page you were working on.